Terms and Conditions
Pocketmags is operated from the United Kingdom by Jellyfish Connect Ltd whose registered office is at Jellyfish House, 31 London Road, Reigate, Surrey RH2 9SS.
Access to, and use of, Pocketmags Services are subject to the following Terms and Conditions. Your acceptance of these Terms and Conditions also signifies your understanding of the Pocketmags Privacy Policy. If you do not agree to these Terms and Conditions or to the Privacy Policy, please discontinue using Pocketmags Services immediately.
1.Pocketmags Services
Pocketmags Services includes the Pocketmags website (www.Pocketmags.com), Pocketmags apps, other related apps served through Apple, Google Play and Amazon, and other related websites and services which provide the capability to view, access, purchase or subscribe to digital versions of magazines, newspapers, publications and products.
2.Your usage of Pocketmags Services
By using Pocketmags Services, you agree that you will only use them for your own personal and non-commercial use. You agree not to reproduce, adapt, alter or create a derivative work from any Third Party Publisher Content except with explicit prior written permission.
3.Your Pocketmags Account
Certain Pocketmags Services are only available when you register and set up a Pocketmags Account using your name and a unique email address and password. By registering and setting up a Pocketmags Account, you certify that you are not using anyone else’s name, email address or password. You agree to provide and maintain true, accurate, current and complete information in your Account at all times, you are responsible for maintaining the confidentiality of your Account, and you accept responsibility for the activities that occur under your Account, including the selection, purchase and use of Pocketmags Services. If you have any reason to believe that there has been any unauthorised access to your Account at any time, please change your password as soon as possible.
4.Your Contract
Pocketmags acts as a sales agent and distributor for Third Party Publishers for the digital versions of the magazines, newspapers, publications and products featured and available through Pocketmags Services. By submitting an order to purchase, you are making an offer to order or subscribe to that magazine, newspaper, publication or product. Your Contract will be with the company/platform that you select to make your initial purchase through, which may include Pocketmags, Apple, Google Play, Amazon or a Third Party Publisher. When you purchase through Pocketmags, no contractual obligations will arise until your offer to buy or subscribe is confirmed to you by Pocketmags.
5.Third Party Publishers and Third Party Publisher Content
As a sales agent and distributor of the magazines, newspapers, publications and products supplied by Third Party Publishers, Pocketmags has no editorial control over Third Party Publisher Content. Any opinions, advice, statements, services, offers or other information or content expressed or made available by Third Party Publishers through the Pocketmags Services are those of the respective author(s) or Third Party Publisher(s) and not of Pocketmags. Pocketmags does not guarantee the accuracy, completeness or usefulness of any Content, nor will be liable for any loss or damage caused by your reliance on information obtained through the Pocketmags Services. Content available through Pocketmags Services may contain links to other websites and resources and Pocketmags has no responsibility or liability for communications or materials available at such linked sites. These links are provided for your convenience only and you are solely responsible for understanding any specific terms and conditions that may apply when you visit or place an order these linked sites.
6.Prices and taxes
Prices quoted include taxes (where applicable) and are set by Third Party Publishers, not by Pocketmags. If you purchase a subscription from a specific country, you are confirming that you live and pay tax in that country.
7.Auto-renew subscriptions
When you purchase a subscription, your chosen subscription term will automatically renew unless you actively cancel the auto-renewal at least 24 hours before it is due to renew. If your subscription auto-renews, the renewal will be for the same rate and duration as per your initial purchase. How to cancel an auto-renewal subscription will depend on where you originally made the purchase:
- - Via Pocketmags.com: log in to your Pocketmags Account and visit the My Subscriptions page.
- - Via the Apple App Store: instructions can be found here
- - Via the Google Play Store: instructions can be found here
- - Via Amazon: instructions can be found here
Credit-based subscriptions e.g. when you purchase a gift subscription of 12 issues (rather than 12 months) do not automatically renew.
8.Payment options and security
Pocketmags accepts payment by debit card, credit card or PayPal. For debit and credit card payment processing, Pocketmags uses hosted payment services provided by MPP Global Solutions Ltd to ensure a very high level of payment security and protection. Any credit or debit card information you provide is encrypted using Secure Socket Layer (SSL) technology ensuring your credit or debit card details are safe and secure, and processing meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure that organisations that process card payments prevent fraud. PayPal payments are processed securely through PayPal according to the User Agreement you have with PayPal.
9.Use of your data by Pocketmags
Any data Pocketmags may collect about you while using the Pocketmags Services shall be dealt with in accordance with the Pocketmags Privacy Policy. By setting up a Pocketmags Account you agree that your name and email address may be used by Pocketmags to provide you with access to and use of Pocketmags Services and to send you service communications by email related to your Pocketmags Account, Pocketmags Services and any specific magazine, newspaper, publication or products you select to purchase. Unless you indicate otherwise when either first setting up your Pocketmags Account or by actively unsubscribing through clicking relevant links included in emails, you also agree to be sent other occasional emails by Jellyfish Connect Ltd (owner of Pocketmags) about special offers, loyalty schemes, products and services offered through Pocketmags, magazine.co.uk and uOpen.com (which are all owned and run by Jellyfish Connect Ltd).
10.Use of your data by Third Party Publishers
Only when you explicitly agree that your name and email address may be passed to a Third Party Publisher will your data be shared with the Third Party Publisher. In these circumstances, the Third Party Publisher will handle your data according to their own Privacy Policy and may use your data for the purposes of sending occasional email communications relating to similar products and services. Once Pocketmags has passed your data to the Third Party Publisher, should you subsequently wish to opt out of their email communications, you will need to unsubscribe from their emails directly.
11.Refund policy
Purchase of magazines, newspapers, publications and products through Pocketmags Services are non-refundable after content has been purchased and viewed. Refunds will not be given for an active subscription period, but you may turn off subsequent auto-renewals by following the instructions under Auto-renew subscriptions. Any refund requests may be denied and an administration fee may be applied in any case where they are approved.
12.Gift vouchers
Gift vouchers can only been redeemed through registering with Pocketmags and setting up a Pocketmags Account. Should the full gift voucher value not be used, any remaining balance will be converted into Pocketmags Points which can be used against further purchases through Pocketmags at a later date, but will expire within 18 months if not used. Gift vouchers which have not been registered and set up with a Pocketmags Account within 18 months of the date of purchase will automatically expire and no refunds will be given. Gift vouchers cannot be used to purchase other gift vouchers, cannot be exchanged for cash and are neither a credit, charge or cheque guarantee card. Pocketmags cannot be held liable for gift vouchers which are lost or stolen, or any funds or Pocketmags Points used without your knowledge.
13.Discount codes
Discount codes cannot be used in conjunction with any other promotion and can only be used at the time of purchase and not retrospectively. Discount codes cannot be used to purchase gift vouchers and cannot be exchanged for cash.
14. Information
Whilst every effort is taken to ensure that the information on Pocketmags is accurate, descriptions and prices of the magazines, newspapers, publications and products featured is provided by the Third Party Publishers. Pocketmags therefore accepts no responsibility for the accuracy of the information and is not responsible for any errors or omissions. Cover and product images may also purely be for illustrative purposes only.
15.Intellectual property
All content included on Pocketmags and provided as part of the Pocketmags Services such as text, graphics, logos, button icons, images, as well as the compilation thereof, and all software and applications used, is the property of Jellyfish Connect Ltd or its associates or suppliers and is protected by international copyright laws. You agree to abide by all copyright notices, legends or other restrictions contained in any such content and will not make any changes thereto. Each Third Party Publisher owns the copyright on Content original to it including, without limitation, on the magazines, newspapers, publications and products delivered or otherwise made available to you through Pocketmags Services. Except as permitted by the lawful owner, you acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Except as explicitly permitted under copyright law and by the features of the Pocketmags Services, you may not modify, reverse engineer, publish, transmit, display, participate in the transfer or sale, create derivative works, or in any way commercially exploit or provide to a third party any content on or provided through Pocketmags Services without the express permission of Jellyfish Connect Ltd and the copyright owner.
16.Endorsements
Reference to, or inclusion of, any Third Party Publisher’s product does not constitute endorsement by Pocketmags of such Third Party or the quality of the Content it provides.
17.Modifications to Pocketmags Services
Pocketmags reserves the right to modify or discontinue, temporarily or permanently, the Pocketmags Services (or any part thereof) with or without notice at any time. Pocketmags shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Pocketmags Services.
18.Termination by Pocketmags
Pocketmags may, at its sole discretion and without liability, terminate your Contract or Pocketmags Account or use of Pocketmags Services for any reason, including, without limitation, if Pocketmags believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions. In this situation, any termination may be effected without prior notice, and Pocketmags may immediately deactivate or delete your Account and all related information and/or restrict any further access to Pocketmags Services and will not issue refunds for any remaining portions of any subscriptions which have not been serviced by Pocketmags.
19.Notification of changes to Terms and Conditions
From time to time, these Terms and Conditions may be changed to keep them up to date with either new or current products or services or appropriate legislation. If Pocketmags makes any material changes, you will be sent a service email notification describing such changes and in these circumstances if you do not wish to accept the changed Terms and Conditions, you may immediately cancel any Pocketmags subscription or terminate your Pocketmags Account. However any access or use of any Pocketmags Services subsequent to such an update or email notification will signify your assent to be bound by such changes.
20.English law
English law shall govern your use of Pocketmags Services.
21.International users and usage
Pocketmags and Pocketmags Services are controlled, operated and administered by Jellyfish Connect Ltd from its offices within the United Kingdom. If you access any Pocketmags Services from a location outside the United Kingdom, you are responsible for compliance with any appropriate local laws that may apply.
CUSTOMER HELPDESK
Please refer to our FAQs page here.
Pocketmags c/o Jellyfish Connect Ltd, Jellyfish House, 31 London Road, Reigate, Surrey RH2 9SS.
Terms and Conditions last updated: 30th April 2018